Meet Michaela, an Elevations Business Banking Relationship Manager

michaela hayes headshot

The business banking team at Elevations serves businesses across Colorado’s Front Range. Our team provides a consultative approach to help you realize long-term success for your business. Get to know Michaela, a Business Banking Relationship Manager at Elevations.

How long have you been with Elevations?

I have been with Elevations for nearly five years. My office is in Interlocken, and I support our Broomfield, Louisville and Lafayette communities.

What is your banking experience?

I started as a teller for HSBC Bank in 2003 in upstate New York, near where I grew up. From there, I grew my career in banking and spent most of my years in management. I decided to step out of the management role and focus on helping Elevations Credit Union expand our Business Banking initiative in the fall of 2007.

Why did you get into business banking? Why are you passionate about it?

No matter what I do in life, I enjoy helping, educating and supporting others. It was a smooth transition to apply those same core values to support our business members. I find satisfaction in providing support and solutions throughout all stages of business growth and development. There is nothing like being alongside someone and seeing them succeed in their goals.

How would you define your role and what you do for business banking members?

I would say I am an advisor. Every institution offers checking accounts, savings accounts, credit cards, etc. But I will listen to the need at hand and provide recommendations, whether that’s a line of credit to help with gaps in cash flow, refinance options or a better rate opportunity. I also believe in doing what’s best for our members, and sometimes that involves tapping into my external network if they can offer a better solution.

What do you like about business banking?

What I like best about what I do is seeing the direct impact we have on our businesses to support their goals. It keeps life interesting, getting to meet people with so many different types of passions. Every interaction is different, and every interaction offers different challenges.

What sets Elevations apart from other financial institutions?

Well, first and foremost, working for a member-owned credit union is special. Having our members’ voices matter and help direct us as a company is pretty powerful. I came to Elevations because I saw the credit union out in the community and at events all the time — not only financially supporting our communities but having an actual presence at those places. The community truly matters at Elevations.

What do you like to do in your free time?

I love to hike and make my kids go on hikes with me. I like to garden and play dominos, and I’m also an avid reader. I enjoy cooking when I have time, not a “just got home from work, what can I rush to feed the family” meal, but a more casual “it’s Saturday, and I just found this new recipe to try” meal.

What is your favorite local nonprofit?

I served on the board of directors for the Boulder County YWCA, so of course, they have my heart, and I support that community in so many ways. In Broomfield, I love A Precious Child, Broomfield FISH and so many more. I encourage everyone to look at these organizations if you are not familiar and support them if you can.

What is your favorite local restaurant?

Parma in Louisville is on the top of my list. The chicken parmesan is my go-to and of course their fresh mozzarella bar — yum, burrata!

What do you sing at karaoke night?

If I am singing, which I don’t often (in public), my friend usually makes me sing something from the ’90s. I believe the last song I sang was Hold On by Wilson Philips. It’s embarrassing, I know.

What’s on the top of your bucket list?

I want to visit Alaska. The beauty of that state just captivates me. I would love to hike there, watch people fish and spend time on more of a local’s adventure. I think it would be a pretty special experience to be able to stay on a homestead to learn about living off the land, participating in chores while getting to explore all Alaska has to offer. Then there’s the salmon. I would love to catch, have someone else clean it, and then eat fresh salmon!

Do you have any advice to businesses selecting a financial institution?

Make sure it meets the needs of what you, the business owner, find most valuable, whether that’s an online platform, treasury resources, amazing products or charming personalities like mine. Look for who can provide you with the services that allow you to focus your attention on your business.

It’s important to find a business banker who listens to your business needs and makes you feel valued because you are valued. No one likes a “forced” relationship. We all strive for loyalty but honestly want your financial needs to be met, wherever that may be.

Now that you know more about Michaela, get in touch with her to find out how she can help your business (or talk Alaska homesteading). You can email her at michaela.hayes@elevationscu.com.

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